Saarathi Care

Getting Started With Saarathi 10

• What is Saarathi?
• Saarathi - A Digital Lending Marketplace
• Why join Saarathi?
• How to download Saarathi app
• Saarathi Complete Platform View

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Features of Saarathi App 7

• What are the features of Saarathi app
• What type of loans can be processed with Saarathi
• How Saarathi app will help the channel partners?
• Expand your Lender Network
• How many loan files can be processed by a channel partner

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Create your own team on Saarathi 3

• How many team members can be added with one channel partner?
• How to add my team members
• My Team members are not visible on my Saarathi App

Personal Loan application journey 8

• How to start the Personal loan application and steps involved
• Step 1 - Fill in the applicant’s basic details
• Step 2 - Confirm applicant's employment details
• STEP 3 - Add residence details
• STEP 4 - Add financial documents

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Business Loan application journey 8

• How to start the Business loan application -
• Step 1 - Fill in the applicant’s basic details
• STEP 2 - Add residence details
• STEP 3 – Assessment
• STEP 4 - Add financial documents

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LAP application journey 9

• How to start the Secured (LAP) loan application
• Step 1 - Fill basic details
• Step 2 - Fill Applicant/Company KYC
• Step 3 - Self service application module
• Step 4 - Co-Applicant KYC

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Home Loan application journey 10

• How to start the Property loan application
• Step 1 - Fill the Basic Details
• Step 2 - Fill Applicant KYC
• STEP 3 - Fill Co-Applicant KYC
• Step 4 - Self Service Application Module

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Login the file to the Banks & NBFCs 3

• Introduction to Saarathi's Lending Partners
• How to submit the loan application to Banks/NBFCs
• Saarathi's Online payment procedure

After file submission issues 6

• Confirmation Email not received to CP
• Unable to check the file status
• How to change the customer’s details in created loan application form
• How to change the customer’s details in already submitted/Logged in application
• How to cancel/delete the created application

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Self service Application 3

• What is self service application
• How to get the documents from the customer
• How to get consent from the customer

Troubleshoot 2

• What is the status of my submitted application
• Transfer files from one user to another user

Help Center 1

• How to use the Help Center?