Saarathi Care
Helpline - 82-87-870-870
Email – care@saarathi.ai
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
8287870870
Knowledge base
I need help with
Getting Started With Saarathi
10
What is Saarathi?
Saarathi - A Digital Lending Marketplace
Why join Saarathi?
How to download Saarathi app
Saarathi Complete Platform View
See all 10 articles
Features of Saarathi App
7
What are the features of Saarathi app
What type of loans can be processed with Saarathi
How Saarathi app will help the channel partners?
Expand your Lender Network
How many loan files can be processed by a channel partner
See all 7 articles
Create your own team on Saarathi
3
How many team members can be added with one channel partner?
How to add my team members
My Team members are not visible on my Saarathi App
Personal Loan application journey
8
How to start the Personal loan application and steps involved
Step 1 - Fill in the applicant’s basic details
Step 2 - Confirm applicant's employment details
STEP 3 - Add residence details
STEP 4 - Add financial documents
See all 8 articles
Business Loan application journey
8
How to start the Business loan application -
Step 1 - Fill in the applicant’s basic details
STEP 2 - Add residence details
STEP 3 – Assessment
STEP 4 - Add financial documents
See all 8 articles
LAP application journey
9
How to start the Secured (LAP) loan application
Step 1 - Fill basic details
Step 2 - Fill Applicant/Company KYC
Step 3 - Self service application module
Step 4 - Co-Applicant KYC
See all 9 articles
Home Loan application journey
10
How to start the Property loan application
Step 1 - Fill the Basic Details
Step 2 - Fill Applicant KYC
STEP 3 - Fill Co-Applicant KYC
Step 4 - Self Service Application Module
See all 10 articles
Login the file to the Banks & NBFCs
3
Introduction to Saarathi's Lending Partners
How to submit the loan application to Banks/NBFCs
Saarathi's Online payment procedure
After file submission issues
6
Confirmation Email not received to CP
Unable to check the file status
How to change the customer’s details in created loan application form
How to change the customer’s details in already submitted/Logged in application
How to cancel/delete the created application
See all 6 articles
Self service Application
3
What is self service application
How to get the documents from the customer
How to get consent from the customer
Channel partner Portal
0
Lender Portal
0
Disbursement and fulfillment
0
Troubleshoot
2
What is the status of my submitted application
Transfer files from one user to another user
Help Center
1
How to use the Help Center?
Information collected
Stored Data
0
Registration/Signup on Saarathi
0
Create your own association on Saarathi
0
Lending Partners Related
0
Commission and Payouts
0
Help Desk Software
by Freshdesk Support Desk