At the time of filling KYC, the end customers also receive a message from Saarathi where they get a link for the Self-service application module.

Customers have to click the Self Service Application link received in the SMS - then the system will share an OTP on the customer mobile and customers have to enter that OTP in order to access the self-service module. 

After entering the OTP customers get basic details about the application and here Applicants & Co-Applicants can upload KYC & Financial documents directly in case they don't want to share them with the DSA.

An OTP will be sent for verification purposes - After entering the OTP the system will be re-directed to T&C where they are asked for consent for the bureau.

Proceeding further, a list of financial documents details are asked like -  

  • ITR
  • GST
  • P&L statements etc. 

Applicants need to fill in documents required as per the type of loan application and then they can SUBMIT all the documents which they had uploaded.